Old Yale Brewing Careers
Server
Description
Who is Old Yale Brewing?
Old Yale Brewing is thrilled to announce the opening of our third location in Beaumont, Alberta! This 11,000 sq ft, 400-seat Craft Brewery + Kitchen will feature a brand-new 7.5-hectoliter brewery, 3 patios, 20 beers on tap, plus a selection of wine, cider, and cocktails.
With this exciting expansion, we're looking for Servers to join Team OYB and play a key role in preparing for our grand opening!
At Old Yale Brewing Co., we pride ourselves in sharing our passion and love for our craft to inspire our community one person, one beer, one experience at a time. The Server is an integral member of the restaurant and will assist with a multitude of functions such as assisting customers with the beer selection, advising and taking orders on food, and providing insight about product knowledge to educate, inform and inspire customers and sales. Overall, the Server must always take pride in our brand, the product, the brewery, the team, and our passion to always deliver a compelling shopping and sales experience.
Responsibilities:
+ Greet customers, ascertain their needs, and perform various administrative duties, including:
o Performing opening and closing procedures for the cash registers (e.g. counting money, separating charge slips, coupons, vouchers, balancing cash drawers, making deposits, etc.)
o Computing sales prices, processing payments, and maintaining sales records.
o Assists with inventory management, shelf stocking, pricing, and merchandise display to promote sales.
+ Take food and beverage orders, provide recommendations, and answer menu inquiries.
+ Utilize P.O.S. systems to place orders, noting special requests and dietary restrictions.
+ Serve orders to customers from the kitchen to table; provide follow-up check-ins.
+ Monitor for security risks and thefts, and know how to handle such situations.
+ Issue customer bills, accept various methods of payments (cash, credit, debit, etc.).
+ Recommend, locate, or obtain merchandise based on customer needs.
+ Conduct various cleaning duties as needed in order to maintain a clean facility.
+ Maintain knowledge of current sales, promotions, payment policies, exchanges, and security practices.
+ Assist with event logistics, coordination, setup, and teardown.
+ Support the Marketing Department by responding to customer inquiries via the website and interacting on social media channels.
+ Assist with all functions of high-quality beer production, including inventory management, quality control, packaging, kegging, shipping, equipment maintenance, and cleaning.
+ Roll up your sleeves and do what’s necessary to get the job done and complete other duties as required within the same scope and level
Who You Are
+ You have a genuine love and passion for your community and are enthusiastic about the hospitality industry.
+ You are looking to create genuine and authentic connections with those around you.
+ You are a performance-driven individual with a strong desire for continuous improvement along with the ability to work in a team environment
+ You have a strong drive and eagerness to constantly learn and take on new challenges.
+ You always are willing to roll up your sleeve to help out and get the job done regardless of your title, role, or duties.
+ You’re the kind of person we’d like to have a beer around the campfire with.
Qualifications:
+ A love and passion for craft beer!
+ Minimum 1 year of customer service experience.
+ Prior knowledge or experience in the brewing industry is considered an asset.
+ Proven customer service skills to provide impeccable service.
+ High energy and performance-driven with a strong desire for continuous improvement; able to work in a team environment.
+ Strong verbal and written communication skills, including superior interpersonal abilities.
+ Proven ability and desire to work in a fast-paced, changing environment.
+ Flexible, dependable, and dedicated.
+ Enthusiasm for sharing your passion for beer!
+ Valid Proserve Certification.
If you’re ready to dive into this adventure and help us bring the Old Yale spirit to Beaumont, we’d love to have you on board!
Apply now to be invited to our upcoming hiring fairs—dates and times will be provided!
Come as you are and be who you wish. Old Yale Brewing is an equal opportunity employer.
Compensation
$15.00 - $18.00 per hour